Cancellation & Refunds
We incur GPU compute costs to process your images and generate listing outputs. As this processing begins shortly after an order is placed, all sales are final and non-refundable.
đĄBefore You Purchase
Please review sample outputs and requirements on our website before purchasing. If you have questions, contact us at hello@promugshot.com.
â ī¸Exceptional Circumstances
If a payment was made in error (e.g., duplicate charge) or your account was charged without authorization, please email us within 7 days.
We will investigate and, if applicable, issue an appropriate remedy.
đ§Service Availability
If a significant service outage prevents delivery, we may re-run your job at no additional cost once service is restored.
đNeed Help?
If you have any questions about our refund policy or need assistance, we're here to help.