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Frequently Asked Questions

Find quick answers to common questions

How does ProMugshot generate product listing images?

You upload one clear photo of your product. Our AI analyses the category, brand cues, and packaging, then generates a listing kit β€” typically hero (white background), infographic with callouts, lifestyle scene, and additional angles β€” optimised for the platform you select (Amazon, Zepto, Blinkit, Shopify).

How many photos should I upload per product?

One good product photo is enough to start. Use a sharp, well-lit shot where the product is fully visible. You can re-run generation if you want to try a different source image.

What photo quality is required?

Avoid heavy blur, extreme crops, or photos where the product is unreadable. Higher resolution inputs generally produce cleaner edges and text on packaging.

Still Need Help?

Email us β€” we typically reply within one business day for product listing and billing questions